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FalconCare

The complete clinic operating system for modern Indian healthcare. It connects your website, front desk, doctors, diagnostics, pharmacy, inventory and accounts into one secure platform — so your team spends less time on paperwork and more time on patients.

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Connected modules

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Features out of the box

Patient history view

24/7

Online booking from your website

Overview

One system for the whole clinic

Replace spreadsheets and disconnected tools with a single platform: your front desk, doctors, pharmacy, lab and admin all share one live, GST-ready, audit-protected system — from a patient's first website inquiry to the final settled invoice and doctor payout.

  • Cloud-hosted — access securely from any device, including phones and tablets
  • Web-based access for doctors, reception and admin, each seeing only what their role allows
  • Real-time updates across billing, queue, stock and reports
  • Built and supported by the FalconIgnite team
FalconCare — dashboard

Today's appts

38

In queue

7

Revenue

₹1.2L

09:30General Medicine
Checked in
10:00Cardiology
Waiting
10:30Pediatrics
Scheduled

Run the clinic

Everything your front desk and doctors need

Built around how real healthcare centres actually work — appointments, records, diagnostics and prescriptions, all connected.

Live operations dashboard

A real-time snapshot the moment you log in: today's appointments, collections, and a "Today's Worklist" that gathers everything needing action right now — waiting patients, unpaid invoices, overdue follow-ups and expiring stock.

Appointments & front desk

Book visits against real doctor slot templates with live seat counts, so double-booking is impossible. Appointments auto-complete the moment their invoice is paid — visit metrics stay accurate with zero manual updates.

Doctor slots & leave management

Define each doctor's weekday working windows and per-slot capacity once; every booking surface respects them. Record a leave and that day vanishes from booking everywhere — the server itself refuses appointments on leave days.

Follow-up scheduler

Never lose a returning patient. Create follow-ups straight from a visit, track them in a dedicated worklist, and see overdue ones flagged on the dashboard.

Patient records & 360° history

One timeline per patient: every appointment, invoice, lab test, clinical encounter, prescription and vaccination in a single view — with secure document uploads for reports and ID proofs.

Doctors & specialties

Doctor profiles with specialty, registration number and consultation fees. Availability is published to your website automatically, and specialty pages keep your online directory current.

Lab tests & health packages

A full lab catalog with per-test parameters and reference ranges, multi-test bookings, discounts, referred-doctor capture and bundled health packages — also bookable online.

Lab results & reports

Enter results per parameter with automatic high/low flagging against reference ranges. A release/amend workflow locks reports after release, and every report prints beautifully.

Bookings & diagnostics

A separate catalog and booking flow for imaging and other non-lab procedures, with its own pricing, discounts and referral tracking.

Digital prescriptions

Prescriptions with a drug-master-linked medicine picker — dose, frequency, duration and instructions saved per line. Print pixel-exact custom A4 sheets per doctor.

Clinical EMR

Per-visit clinical encounters: vitals, ICD-coded diagnoses and structured SOAP notes — building a proper medical record that appears read-only in the patient's history timeline.

OPD queue & token board

A live waiting-room queue built automatically from today's appointments, a one-click "Call Next" for the front desk, and a public TV token board that needs no login — perfect for a waiting-room screen.

Vaccination management

Vaccine catalogs with multi-dose schedules generated automatically per patient, overdue-dose detection, and automatic re-dating of remaining doses when one is given late.

Pharmacy & dispensing

Counter sales issued straight from inventory using first-expiry-first-out logic, with an auto-generated GST invoice on every dispense — plus returns, drug-interaction alerts, barcode labels and statutory Schedule H/H1 registers.

Inventory & stock

Item master, batch-level expiry tracking and an append-only movement ledger for full traceability. Expiry and low-stock alerts, purchase orders, goods receipt and stock-take reconciliation included.

Doctor portal & command palette

Doctors get their own login scoped to their own patients, prescriptions and clinical records. Everyone gets Ctrl+K — instant search across patients, appointments, invoices and every page.

Financial & accounting suite

True financial control — not just billing

A complete clinic accounting layer: every rupee billed, collected, refunded, split with doctors and exported to your accountant — automatically.

Billing & invoicing

GST-compliant invoices for consultations, lab, diagnostics and pharmacy, with line-item discounts, partial payments and self-pay or TPA/insurance payer types. Print-ready, permission-guarded, and every payment drives the visit status automatically.

Credit notes & refunds

Issue an auditable refund document against any paid invoice, capped at the amount actually collected. Credit notes are permanent and append-only, with their own register page — clean books, no deleted history.

Income tracking

A live income dashboard with breakdowns by type, doctor and period — see exactly where revenue comes from without exporting a single spreadsheet.

Cash realization

Billed is not collected. Track outstanding balances against invoices and watch realization close the gap, so nothing slips through at the counter.

Net profit

Income minus expenses in one view — the number every owner actually wants, computed continuously.

Doctor ledger & payouts

Revenue splits, TDS deductions and payout accruals computed automatically from every invoice. Settle doctors from a dedicated payouts page with a full ledger trail.

Account heads & Tally export

A clinic-ready chart of accounts, and one-click TallyPrime XML covering sales, receipts, refunds, credit notes, purchases and doctor payouts with TDS — balanced double-entry your accountant imports directly.

GST & GSTR-1 filing

GST reports plus one-click GSTR-1 exports — GST-portal JSON and offline-tool CSV, computed net of refunds and returns. Filing time drops from days to minutes.

TPA / insurance

Manage insurers and TPAs with cashless pre-authorizations, claim tracking with a submission/query/resubmit event log, turnaround-time monitoring and settlement realization.

Website integration

Turn your website into a patient pipeline

FalconCare ships with an SEO-ready patient website that feeds your clinic directly — every online action lands in the right queue inside the system.

  • Online appointment booking against live, leave-aware doctor availability
  • Online lab test booking and health-package listings pulled live from your catalog
  • Doctor directory & specialty pages that update themselves
  • Patient accounts — signup, login and profile, with privacy consent captured at signup
  • Inquiry & contact forms delivered straight into your Requests inbox

24/7

Online booking

0

Phone calls

Pages

SEO-ready

Live

Availability

Appointment — CardiologyBooked
Lab test — home collectionBooked
Contact form inquiryNew

Security & administration

Enterprise-grade access, built for clinics

Patient data deserves bank-grade protection. Every login, every change and every session is controlled, isolated and permanently recorded.

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Granular role-based access

Roles, fine-grained permissions and per-role sidebar menus — staff see only what they're allowed to use. Clinic admins manage their own team's access, capped at their own level.

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Two-factor authentication

Authenticator-app TOTP as a second login step, with a self-service security page for enrolment. One account, one session — a second login cleanly replaces the first with a notice.

3

Tamper-evident audit trail

Every change on every table is recorded with old and new values, chained with SHA-256 hashes — editing, deleting or reordering history is mathematically detectable. Suspicious activity raises security alerts automatically.

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Privacy & DPDP compliance

Append-only patient consent ledger, one-click "download my data" exports, right-to-erasure anonymization, and idle-session auto-logoff — India's DPDP Act handled in the product, not in a policy document.

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Multi-clinic, multi-branch

Host many clinics with complete data isolation, and multiple branches per clinic with branch-level scoping. Per-clinic licensing and module toggles controlled from a SuperAdmin console.

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Clinic profile & branding

Your name, logo, GSTIN and contact details flow onto every invoice, prescription and report. Theme and appearance presets let each user tune the interface.

Designed for everyday use

The little things, done right

Fast, modern interface

A clean, responsive UI that works just as well on a phone or tablet as on the front-desk PC — off-canvas navigation, adaptive tables and touch-friendly forms.

Powerful search & filtering

Ctrl+K from anywhere: patients, appointments, invoices, doctors and every page you can access — permission-filtered, instantly.

Print-perfect documents

Invoices, lab reports and prescriptions that print exactly right — including pixel-exact custom A4 prescription templates per doctor.

Switch without pain

The Universal Data Import Engine migrates patients, invoices, prescriptions, appointments and encounters from any other software — with dry-run validation and one-click rollback.

Recycle bin & recovery

Deleted something? Soft-deleted records land in a Recycle Bin where they can be reviewed and restored.

Marketing built in

Publish and schedule to Facebook, Instagram and X, run campaigns with approval workflows, and build audiences only from patients who consented — with analytics and a team leaderboard.

At a glance

Twenty-nine connected modules, one login

From the front desk to the final audited ledger — every part of your clinic, working together. Click any module to see everything inside it.

Dashboard

Live overview + Today's Worklist

  • At-a-glance stat cards for today's appointments, collections and new requests the moment you log in
  • Today's Worklist aggregates everything needing action — waiting OPD patients, outstanding invoices, overdue follow-ups and expiring or low stock
  • Every worklist section is permission-aware, so staff only see what they can act on
  • Global Ctrl / Cmd + K command palette searches patients, appointments, invoices and doctors and jumps to any page — always filtered to what the user may see

Pricing

Simple plans that grow with your clinic

Start small and scale up as you add doctors, branches and services. Every plan includes secure cloud hosting, updates and daily backups — no setup fee, cancel anytime.

Starter

For solo practitioners and small clinics getting off spreadsheets

₹999/ user / month

Billed annually · min. 2 users · 1 clinic

Get a demo
  • 1 clinic · 1 branch · add users as you grow
  • Appointments & front desk with doctor slot templates & leave blocking
  • Patient records & 360° history with document uploads
  • OPD queue + public TV token board
  • Digital prescriptions with print-ready A4 sheets
  • GST billing & invoicing with partial payments
  • Follow-ups, Today's Worklist dashboard & Ctrl+K search
  • Inquiries & requests inbox + daily collection report
  • Role-based access & single active session
  • Fully mobile-responsive — run it from a phone
  • Email support
Most popular

Professional

The complete clinic: diagnostics, pharmacy, accounts and your own booking website

₹1,499/ user / month

Billed annually · min. 5 users · 1 clinic

Get a demo
  • Everything in Starter, plus:
  • Laboratory — result entry with auto-flagging, release/amend lock, printable reports & health packages
  • Other diagnostics bookings (imaging & procedures)
  • Clinical EMR — vitals, ICD diagnoses, SOAP notes
  • Vaccination schedules with overdue tracking
  • Pharmacy & dispensing — FEFO, GST invoices, returns, interaction alerts, Schedule H/H1 registers
  • Inventory & procurement — batches, expiry alerts, purchase orders, GRN, stock take
  • Credit notes & refunds + TPA / insurance claims
  • Full accounting suite — doctor ledger, TDS & payouts
  • Tally export + GSTR-1 filing (JSON/CSV)
  • All reports + owner analytics
  • Patient website — 24/7 online appointment & lab booking
  • Doctor portal & custom per-doctor A4 templates
  • Two-factor authentication (2FA) & audit log
  • Recycle bin & priority support

Enterprise

For multi-branch polyclinics, chains and hospitals with compliance mandates

Custom

Volume per-user pricing · multi-tenant · dedicated onboarding

Talk to sales
  • Everything in Professional, plus:
  • Volume per-user pricing — rates drop as your team grows
  • Multi-tenant — multiple clinics on one platform with complete data isolation
  • Multi-branch support with branch-level isolation & branch picker
  • Universal Data Import — assisted migration with dry-run validation & rollback
  • Digital marketing suite — publishing, campaigns, consent-based audiences
  • Full DPDP privacy pack — consent ledger, DSAR exports, right to erasure
  • Advanced audit & retention with hash-chain integrity verification
  • Per-clinic module toggles — pay for and see only what you use
  • White-labelled patient website on your own domain
  • Dedicated onboarding, training & SLA-backed support with an account manager

Per-user pricing, billed annually — add or remove users anytime and billing adjusts on your next cycle. All prices exclude GST; every plan includes hosting, SSL, daily backups and free updates. Need something tailored? Talk to our team for a custom quote.

FAQ

Common questions about FalconCare

Can FalconCare replace the separate billing, lab and pharmacy software we use today?

Yes — that's the point. Billing, lab, pharmacy, inventory, accounts, EMR and even your public website run on one platform with one login, so data entered once flows everywhere.

Is FalconCare GST and Tally ready?

Fully. Invoices are GST-compliant, GSTR-1 exports download in portal-ready JSON/CSV, and a one-click TallyPrime XML export carries sales, receipts, refunds, purchases and doctor payouts as balanced double-entry vouchers.

We already have years of data in another software. Can we move it?

Yes. The Universal Data Import Engine brings patients, invoices, prescriptions, appointments and clinical records across from any ERP via Excel/CSV — with relationships preserved, a dry-run validation before anything commits, and full rollback.

How is patient data protected?

Role-based access, two-factor authentication, single active sessions, complete tenant isolation, and a tamper-evident audit trail on every change. DPDP compliance — consent ledger, data export, right to erasure — is built into the product.

Do doctors get their own access?

Yes. Doctor-portal logins are scoped server-side to the doctor's own appointments, prescriptions and clinical records — they see their patients, nothing else.

Does it support multiple clinics or branches?

Both. The platform is multi-tenant with complete isolation between clinics, and each clinic can run multiple branches with branch-level patient, appointment and invoice scoping.

Can patients book online?

Yes — the included patient website offers 24/7 appointment and lab-test booking against live, leave-aware doctor availability, and every booking lands directly in your front-desk queue.

What's the difference between the plans? Can we upgrade later?

Starter covers the front desk — appointments, patients, OPD queue, prescriptions and GST billing. Professional adds the full clinical and financial stack: lab, pharmacy, inventory, EMR, accounting with Tally/GSTR-1, analytics and your own booking website. Enterprise adds multi-branch, data migration, digital marketing, the DPDP privacy pack and white-labelling. All plans are priced per user, so you only pay for the team you actually have. Upgrading is instant — your data stays exactly where it is and the new modules simply appear in your sidebar.

How do we get started?

Request a demo and we'll walk your team through the full platform with your own workflows. Migration, setup and training are part of onboarding.

Have an idea? Let's build it.

Book a free 30-minute consultation. Tell us what you want to build and we'll map the fastest path to launch — no commitment required.

Free consultation · Fixed-scope quotes · NDA on request