The complete clinic operating system for modern Indian healthcare. It connects your website, front desk, doctors, diagnostics, pharmacy, inventory and accounts into one secure platform — so your team spends less time on paperwork and more time on patients.
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Connected modules
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Features out of the box
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Patient history view
24/7
Online booking from your website
Overview
One system for the whole clinic
Replace spreadsheets and disconnected tools with a single platform: your front desk, doctors, pharmacy, lab and admin all share one live, GST-ready, audit-protected system — from a patient's first website inquiry to the final settled invoice and doctor payout.
Cloud-hosted — access securely from any device, including phones and tablets
Web-based access for doctors, reception and admin, each seeing only what their role allows
Real-time updates across billing, queue, stock and reports
Built and supported by the FalconIgnite team
FalconCare — dashboard
Today's appts
38
In queue
7
Revenue
₹1.2L
09:30General Medicine
Checked in
10:00Cardiology
Waiting
10:30Pediatrics
Scheduled
Run the clinic
Everything your front desk and doctors need
Built around how real healthcare centres actually work — appointments, records, diagnostics and prescriptions, all connected.
Live operations dashboard
A real-time snapshot the moment you log in: today's appointments, collections, and a "Today's Worklist" that gathers everything needing action right now — waiting patients, unpaid invoices, overdue follow-ups and expiring stock.
Appointments & front desk
Book visits against real doctor slot templates with live seat counts, so double-booking is impossible. Appointments auto-complete the moment their invoice is paid — visit metrics stay accurate with zero manual updates.
Doctor slots & leave management
Define each doctor's weekday working windows and per-slot capacity once; every booking surface respects them. Record a leave and that day vanishes from booking everywhere — the server itself refuses appointments on leave days.
Follow-up scheduler
Never lose a returning patient. Create follow-ups straight from a visit, track them in a dedicated worklist, and see overdue ones flagged on the dashboard.
Patient records & 360° history
One timeline per patient: every appointment, invoice, lab test, clinical encounter, prescription and vaccination in a single view — with secure document uploads for reports and ID proofs.
Doctors & specialties
Doctor profiles with specialty, registration number and consultation fees. Availability is published to your website automatically, and specialty pages keep your online directory current.
Lab tests & health packages
A full lab catalog with per-test parameters and reference ranges, multi-test bookings, discounts, referred-doctor capture and bundled health packages — also bookable online.
Lab results & reports
Enter results per parameter with automatic high/low flagging against reference ranges. A release/amend workflow locks reports after release, and every report prints beautifully.
Bookings & diagnostics
A separate catalog and booking flow for imaging and other non-lab procedures, with its own pricing, discounts and referral tracking.
Digital prescriptions
Prescriptions with a drug-master-linked medicine picker — dose, frequency, duration and instructions saved per line. Print pixel-exact custom A4 sheets per doctor.
Clinical EMR
Per-visit clinical encounters: vitals, ICD-coded diagnoses and structured SOAP notes — building a proper medical record that appears read-only in the patient's history timeline.
OPD queue & token board
A live waiting-room queue built automatically from today's appointments, a one-click "Call Next" for the front desk, and a public TV token board that needs no login — perfect for a waiting-room screen.
Vaccination management
Vaccine catalogs with multi-dose schedules generated automatically per patient, overdue-dose detection, and automatic re-dating of remaining doses when one is given late.
Pharmacy & dispensing
Counter sales issued straight from inventory using first-expiry-first-out logic, with an auto-generated GST invoice on every dispense — plus returns, drug-interaction alerts, barcode labels and statutory Schedule H/H1 registers.
Inventory & stock
Item master, batch-level expiry tracking and an append-only movement ledger for full traceability. Expiry and low-stock alerts, purchase orders, goods receipt and stock-take reconciliation included.
Doctor portal & command palette
Doctors get their own login scoped to their own patients, prescriptions and clinical records. Everyone gets Ctrl+K — instant search across patients, appointments, invoices and every page.
Financial & accounting suite
True financial control — not just billing
A complete clinic accounting layer: every rupee billed, collected, refunded, split with doctors and exported to your accountant — automatically.
Billing & invoicing
GST-compliant invoices for consultations, lab, diagnostics and pharmacy, with line-item discounts, partial payments and self-pay or TPA/insurance payer types. Print-ready, permission-guarded, and every payment drives the visit status automatically.
Credit notes & refunds
Issue an auditable refund document against any paid invoice, capped at the amount actually collected. Credit notes are permanent and append-only, with their own register page — clean books, no deleted history.
Income tracking
A live income dashboard with breakdowns by type, doctor and period — see exactly where revenue comes from without exporting a single spreadsheet.
Cash realization
Billed is not collected. Track outstanding balances against invoices and watch realization close the gap, so nothing slips through at the counter.
Net profit
Income minus expenses in one view — the number every owner actually wants, computed continuously.
Doctor ledger & payouts
Revenue splits, TDS deductions and payout accruals computed automatically from every invoice. Settle doctors from a dedicated payouts page with a full ledger trail.
Account heads & Tally export
A clinic-ready chart of accounts, and one-click TallyPrime XML covering sales, receipts, refunds, credit notes, purchases and doctor payouts with TDS — balanced double-entry your accountant imports directly.
GST & GSTR-1 filing
GST reports plus one-click GSTR-1 exports — GST-portal JSON and offline-tool CSV, computed net of refunds and returns. Filing time drops from days to minutes.
TPA / insurance
Manage insurers and TPAs with cashless pre-authorizations, claim tracking with a submission/query/resubmit event log, turnaround-time monitoring and settlement realization.
Website integration
Turn your website into a patient pipeline
FalconCare ships with an SEO-ready patient website that feeds your clinic directly — every online action lands in the right queue inside the system.
Online appointment booking against live, leave-aware doctor availability
Online lab test booking and health-package listings pulled live from your catalog
Doctor directory & specialty pages that update themselves
Patient accounts — signup, login and profile, with privacy consent captured at signup
Inquiry & contact forms delivered straight into your Requests inbox
24/7
Online booking
0
Phone calls
Pages
SEO-ready
Live
Availability
Appointment — CardiologyBooked
Lab test — home collectionBooked
Contact form inquiryNew
Security & administration
Enterprise-grade access, built for clinics
Patient data deserves bank-grade protection. Every login, every change and every session is controlled, isolated and permanently recorded.
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Granular role-based access
Roles, fine-grained permissions and per-role sidebar menus — staff see only what they're allowed to use. Clinic admins manage their own team's access, capped at their own level.
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Two-factor authentication
Authenticator-app TOTP as a second login step, with a self-service security page for enrolment. One account, one session — a second login cleanly replaces the first with a notice.
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Tamper-evident audit trail
Every change on every table is recorded with old and new values, chained with SHA-256 hashes — editing, deleting or reordering history is mathematically detectable. Suspicious activity raises security alerts automatically.
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Privacy & DPDP compliance
Append-only patient consent ledger, one-click "download my data" exports, right-to-erasure anonymization, and idle-session auto-logoff — India's DPDP Act handled in the product, not in a policy document.
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Multi-clinic, multi-branch
Host many clinics with complete data isolation, and multiple branches per clinic with branch-level scoping. Per-clinic licensing and module toggles controlled from a SuperAdmin console.
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Clinic profile & branding
Your name, logo, GSTIN and contact details flow onto every invoice, prescription and report. Theme and appearance presets let each user tune the interface.
Designed for everyday use
The little things, done right
Fast, modern interface
A clean, responsive UI that works just as well on a phone or tablet as on the front-desk PC — off-canvas navigation, adaptive tables and touch-friendly forms.
Powerful search & filtering
Ctrl+K from anywhere: patients, appointments, invoices, doctors and every page you can access — permission-filtered, instantly.
Print-perfect documents
Invoices, lab reports and prescriptions that print exactly right — including pixel-exact custom A4 prescription templates per doctor.
Switch without pain
The Universal Data Import Engine migrates patients, invoices, prescriptions, appointments and encounters from any other software — with dry-run validation and one-click rollback.
Recycle bin & recovery
Deleted something? Soft-deleted records land in a Recycle Bin where they can be reviewed and restored.
Marketing built in
Publish and schedule to Facebook, Instagram and X, run campaigns with approval workflows, and build audiences only from patients who consented — with analytics and a team leaderboard.
At a glance
Twenty-nine connected modules, one login
From the front desk to the final audited ledger — every part of your clinic, working together. Click any module to see everything inside it.
Dashboard
Live overview + Today's Worklist
At-a-glance stat cards for today's appointments, collections and new requests the moment you log in
Today's Worklist aggregates everything needing action — waiting OPD patients, outstanding invoices, overdue follow-ups and expiring or low stock
Every worklist section is permission-aware, so staff only see what they can act on
Global Ctrl / Cmd + K command palette searches patients, appointments, invoices and doctors and jumps to any page — always filtered to what the user may see
Start small and scale up as you add doctors, branches and services. Every plan includes secure cloud hosting, updates and daily backups — no setup fee, cancel anytime.
Starter
For solo practitioners and small clinics getting off spreadsheets
Volume per-user pricing — rates drop as your team grows
Multi-tenant — multiple clinics on one platform with complete data isolation
Multi-branch support with branch-level isolation & branch picker
Universal Data Import — assisted migration with dry-run validation & rollback
Digital marketing suite — publishing, campaigns, consent-based audiences
Full DPDP privacy pack — consent ledger, DSAR exports, right to erasure
Advanced audit & retention with hash-chain integrity verification
Per-clinic module toggles — pay for and see only what you use
White-labelled patient website on your own domain
Dedicated onboarding, training & SLA-backed support with an account manager
Per-user pricing, billed annually — add or remove users anytime and billing adjusts on your next cycle. All prices exclude GST; every plan includes hosting, SSL, daily backups and free updates. Need something tailored? Talk to our team for a custom quote.
FAQ
Common questions about FalconCare
Can FalconCare replace the separate billing, lab and pharmacy software we use today?
Yes — that's the point. Billing, lab, pharmacy, inventory, accounts, EMR and even your public website run on one platform with one login, so data entered once flows everywhere.
Is FalconCare GST and Tally ready?
Fully. Invoices are GST-compliant, GSTR-1 exports download in portal-ready JSON/CSV, and a one-click TallyPrime XML export carries sales, receipts, refunds, purchases and doctor payouts as balanced double-entry vouchers.
We already have years of data in another software. Can we move it?
Yes. The Universal Data Import Engine brings patients, invoices, prescriptions, appointments and clinical records across from any ERP via Excel/CSV — with relationships preserved, a dry-run validation before anything commits, and full rollback.
How is patient data protected?
Role-based access, two-factor authentication, single active sessions, complete tenant isolation, and a tamper-evident audit trail on every change. DPDP compliance — consent ledger, data export, right to erasure — is built into the product.
Do doctors get their own access?
Yes. Doctor-portal logins are scoped server-side to the doctor's own appointments, prescriptions and clinical records — they see their patients, nothing else.
Does it support multiple clinics or branches?
Both. The platform is multi-tenant with complete isolation between clinics, and each clinic can run multiple branches with branch-level patient, appointment and invoice scoping.
Can patients book online?
Yes — the included patient website offers 24/7 appointment and lab-test booking against live, leave-aware doctor availability, and every booking lands directly in your front-desk queue.
What's the difference between the plans? Can we upgrade later?
Starter covers the front desk — appointments, patients, OPD queue, prescriptions and GST billing. Professional adds the full clinical and financial stack: lab, pharmacy, inventory, EMR, accounting with Tally/GSTR-1, analytics and your own booking website. Enterprise adds multi-branch, data migration, digital marketing, the DPDP privacy pack and white-labelling. All plans are priced per user, so you only pay for the team you actually have. Upgrading is instant — your data stays exactly where it is and the new modules simply appear in your sidebar.
How do we get started?
Request a demo and we'll walk your team through the full platform with your own workflows. Migration, setup and training are part of onboarding.
Have an idea? Let's build it.
Book a free 30-minute consultation. Tell us what you want to build and we'll map the fastest path to launch — no commitment required.
Free consultation · Fixed-scope quotes · NDA on request